Why Is My Air Conditioner Leaking Water in Charlotte, NC?

It’s the end of summer and it’s hot outside. You want to stay cool in your home which means your air conditioner is working extra hard in these hot, humid months. You might understand that occasional water droplets or condensation are not causes for concern, but what if you’ve noticed droplets of water on your air conditioner? Or have you seen water on your ceiling or basement floor? While occasional droplets of water are normal when humidity levels are high, finding a leak is worrisome, especially if you don’t know what is causing the leak.

Is It Your Air Conditioner?

If you suspect a leak, consider where it could be coming from and what appliances have been running. If you notice a leak on the ceiling while doing laundry and your washing machine is on the second floor, it might be a clogged drain from the washing machine. Often the drain line for a washing machine shares the same drain as your condensate drain line for the air conditioner. But if you suspect it’s your air conditioner, then first determine the location of your indoor air handler. (It’s the indoor unit that connects to the outdoor unit; it could be in your attic, basement, or closet)

Where Is Your Air Handler?

Your air handler will either be located in your crawl space, basement, or your attic. If it’s in your basement and you have water pooling around the indoor unit, first turn off power for that area. If you don’t know how to turn off the breakers or are unsure of what to do, leave the basement and contact one of the professionals at Air Agents Heating & Cooling.
Once you’ve turned off the power, you’ll want to determine the source of the leak. Most of the time, a leak from your air conditioner is from a clogged condensate drain line. (We’ll talk further about this below). If your indoor unit (furnace or air handler) is in your attic, then the drain line carries the water by gravity – water will drain to the lowest point. If your air conditioner is in the basement then you’ll have a condensate pump to remove the water from your home.

Basement Air Handler

If your air handler is in the basement then you’ll want to make sure your drain pan is free from debris and isn’t causing the water to back up. If the drain pan is clean, it’s possible the condensate pump is malfunctioning. You’ll need to contact your certified HVAC technician to diagnose and repair the problem. Repairing or replacing parts of your air conditioner is NOT a DIY job. Not only could you cause further damage to your unit, but you could potentially void your manufacturer’s warranty.

Clogged Condensate Drain Line in Charlotte, NC

As mentioned, a clogged condensate drain line is the most common reason for an air conditioner to leak water into your home. But what is a condensate drain line and can you fix a clogged drain line yourself?
An air conditioner cools your home by removing the humidity or moisture out of the air and sending the air back into your home. But the water has to go somewhere. This is the job for the condensate drain line. The drain line removes the condensation produced by the evaporator coil and carries it to the outside of your home. But where there’s condensation, there’s always the possibility of mold and bacterial growth. Mold, bacteria, algae, as well as sediment and insects even, can build up inside your drain line. Once the buildup becomes too large, it forms a clog and the water gets backed up and fills your drain pan.
Thankfully, if your leak is due to a clogged condensate drain line, it’s actually an easy DIY fix.
Before you take steps to unclog the drain, first make sure that the pipe attached to the air handler was connected properly. If it is not secured properly then it could also cause a leak. If the drainpipe is connected then you can try to find the source of the clog.
If the cause of the leak was a clogged drain line, you can pour vinegar or bleach down the drain every 30 to 60 days as a preventative measure. This will clean the drain and kill bacteria, mold, and algae growth.

Frozen or Dirty Evaporator Coils in Weddington or Indian Trail, NC

If you don’t have a clogged drain line, you might have a problem with the evaporator coil inside the air handler. If you’re low on refrigerant or have clogged air filters, then the coils could freeze and cause a leak when the ice melts. Dirty evaporator coils may prevent water from flowing properly off the indoor coil into the drain line.
Changing air filters is a great preventative measure for a whole host of heating and air conditioning problems and should be done on a regular basis. If you have a frozen evaporator coil from low refrigerant, you should contact us immediately to diagnose the problem. Air Agents can help you determine the problem and provide you the best solution.
Keeping up with regular maintenance on your home’s heating and air system with Air Agents will ensure your unit is clean, including the evaporator coils, and functioning efficiently. A little preventative care goes a long way in protecting your air conditioner.

What are the best vacation settings for your thermostat in Charlotte, NC?

Should I Turn Off My Air Conditioner When on Vacation?

 

It’s summertime! and it’s time to pack your bags, get the kids ready, stop the mail, and take the dog to the kennel.  It’s time to go on vacation! Maybe you are heading to the beach, or you might like the mountains. Whatever you prefer, it’s a great opportunity to spend quality time with your family, rest, relax, and enjoy time away from work. 

If you’re a planner like me, you make a “To Do” list for your vacation: 

        • Hire a dog sitter. Check.
        • Stop your mail and newspaper. Check.
        • Go to the library and pick out a new book. Check.
        • Finish off the leftovers in the refrigerator. Check.
        • Turn off the air conditioner. Wait….. Should you check this off your list?

 

 

Many people may think that turning off your air conditioner is a good idea when going on vacation. Why not? It saves energy, so it saves you money right??  Sounds good; however, there are even better reasons why you should leave it on, but maybe turn up the temperature a few degrees.

 

High Humidity in Indian Trail

Here in the Charlotte area, you’re used to hot and humid summers. The air feels thick and you feel sticky every time you walk outside. 

Humidity enters into your home when you open the door, through poorly sealed and leaky ductwork, and poorly insulated windows and doors.

Your air conditioner is your best line of defense against the humid conditions in your home. While some homes employ dehumidifiers, most homes can be cool and comfortable without them. That’s your air conditioner at work. An efficient air conditioner; with the proper run or operation time (This is the amount of time you’re A/C is actually running), will reduce humidity and cool your home. 

If you turn off your air conditioner; even if only for a few days, the humidity will build up in your home and feel like you entered a sauna when you return. Too much humidity in a home contributes to microbial and bacteria growth and is bad for your floors and furniture.

 

Don’t Let the Heat Build-up, Your Air Conditioner Can’t Take It!

If you turn off your air conditioner in the summer for an extended period of time, the temperature in your home can reach the upper eighties to nineties when you return. Your air conditioner will have to work harder than it should to try to reach your desired temperatures. Not only will it take a while for it to cool your home, but it’s not good for the health of your air conditioner.  It will have to work harder than normal. Also, it’s not very energy efficient for your air conditioning system. It’s far better for the air conditioner to maintain temperatures than to have to drastically cool your home. Did you know your air conditioner uses more energy each time it starts versus having it running consistently?  It takes so much more energy to cool your home when the A/C has not been running for an extended period of time. So, turning off the air conditioner won’t actually save energy.  It could actually cost you more!

 

So What Do You Do As A Homeowner?

Turn up the temperature in your home a few degrees, somewhere between three and eight degrees. If you have a programmable thermostat, you can set your thermostat to begin cooling your home before you return from vacation. Keep your blinds and curtains closed to keep out the direct sunlight. Most of all, enjoy your vacation!  For more information or if you have further questions, please contact Air Agents Heating & Cooling in Indian Trail, NC.

Is a Spring A/C Tune-Up Really Worth it in Indian Trail?

Winter is over and you can finally stop using your heater. It won’t be long until the sunny days warm your home and you’ll need to use your air conditioner. Before you turn on your air conditioner, should you have a spring tune-up for your A/C?
Spring is a good time to schedule your annual A/C tune-up. After all, you’ll want to make sure your air conditioner is in good working order before the high temperatures of a Charlotte summer. But what if you haven’t scheduled your tune-up yet and you need to turn on the air conditioner? Most likely, it’ll be just fine. Then, why are tune-ups worth the extra money?
The short answer is that tune-ups are the best way to ensure that your air conditioner is working at its optimal performance level and to prevent costly and inconvenient repairs. Read below for a list of reasons why spring tune-ups are worth the cost.

Keep Your System Clean

One of the best ways to keep your unit working efficiently, maximize its lifespan, and lower your energy bills is by keeping your air conditioner clean. Not only is it important to change your air filters, but also it’s vital to make sure the area around the unit itself is clean from debris and dirt. These are easy DIY things you can do yourself, but it is also crucial to keep the inside of the A/C unit clean too. This is best left to a certified HVAC technician from Air Agents Heating & Cooling. They will make sure your outdoor condenser coil is thoroughly cleaned along with a complete inspection on the unit’s working parts.

Optimal Efficiency

Your air conditioner is working at its optimal efficiency when it cools your home without working harder than it should. When an air conditioner is clean, the ductwork is insulated, vents and filters are clean, refrigerant levels are good, and the parts of the air conditioner are in good shape then your unit should perform efficiently. Optimal efficiency is important because it impacts the lifespan of your unit as well as your energy bills. Make sure your unit is running at its optimal efficiency and schedule your spring tune-up with Air Agents now.

Prevent Repairs

Keeping to a regular preventative maintenance schedule will reduce the frequency of repairs to your air conditioning system. Your certified HVAC technician from Air Agents is trained to spot problems with your unit before it gives you trouble. Preventative measures are less expensive and less frustrating than inconvenient and costly repair work. Find out more about our Air Care plans by visiting our website.

Lower Your Energy Bills in Union County

When air conditioners are dirty and have clogged and dirty filters and vents, your unit will not run as efficiently as it should. When air conditioners work harder to cool your house, it raises your energy bills. Keeping your system in good working order saves you money in the long run.

Maximize the Lifespan in Charlotte, NC

As mentioned above, spring tune-ups ensure that your air conditioner is operating at its optimal performance. An air conditioner that runs efficiently will also last longer. So, keeping to a regular maintenance schedule with our Air Care program will also maximize the lifespan of your system.

Don’t Void Your Warranty from the Manufacturer

When you purchased your air conditioner, it came with a manufacturer’s warranty. You may have even purchased an extended warranty. Did you know that failing to maintain a regular maintenance schedule may void your warranties? It is important that you do your part by keeping your unit in good shape and having annual tune-ups by a certified HVAC technician from Air Agents. This will ensure your warranty will be valid and remain in good standing with the manufacturer.

Remember to keep to your maintenance schedule and make an appointment for your spring tune-up. It’s much easier to get an appointment in the spring than in the busy summer hours.

If you have more questions, please contact us! We will be ready to help!

When is the best time to buy a new heating and air conditioning system in Charlotte?

when is the best time to buy a new heating and air conditioning system in CharlotteAs a consumer, you may be surprised what the real answer is! And, as contractors we know you aren’t thinking about buying a new hvac system for your home. Who is? It’s typically not high on the homeowner’s priority list. It’s way down list below, a kitchen remodel, new carpet, maybe a new tv…….you get the point. But at some point the box outside, the one under your house, or the one in the attic will have to be replaced. So take some food for thought and it could really save you some money!

Heating and A/C Contractors are Busy

Today’s hvac companies are extremely busy businesses. They juggle keeping their existing customers happy along with an influx on new ones. This consists of on demand service calls to repair heat or a/c, semi-annual maintenance visits, and new installations. Your typical heating & a/c company is doing everything they can to provide the best customer service, while providing quality workmanship, along with keeping their employees happy. This is an up and down cycle for these contractors. They can go from extremely busy, where their field employees are working 60-80 hour weeks, to very little work at all. Their employees are not getting enough hours and the company needs more work to generate revenue to keep the company running and its employees happy. Here’s where you as a consumer need to keep an eye on the weather.

During Mild Temperatures in Union County

When the temperatures are mild, it’s not a great time for most hvac companies. Let’s face it, very hot or cold temperatures causes heating and air conditioning systems to fail. The harder they work the more chance they will fail, or you will notice they are not keeping your home comfortable. So, during these times of mild weather, contractors will get creative. They will offer installation discounts or special offers such as, “A Free A/C with purchase of a new furnace”. The point here is that contractors need to keep their employees busy and revenue coming into the company. This is advantageous to the homeowner that knows their hvac system is on its last leg. Maybe you had problems last winter or summer? You had expensive repairs performed, and maybe the hvac company told you it’s time to think about replacement. My point here is, to plan ahead. Contractors would love to hear from you during these times versus when it is 98 degrees in the summer or 20 degrees in the winter. They are busy during these times, and you may pay a premium.

Sometimes the manufacturer offers rebates or special incentives

The heating and air manufacturers suffer the same way the local service contractor suffers. When the temperatures are mild, they are not moving as many heaters or air conditioners. So, what do they do? They offer rebates on new equipment. Typically, these are offered on the more efficient equipment. The rebates could range from a couple hundred dollars to in the thousands. Also, during these times the equipment manufacturers may offer special financing like 0% interest or 6 months deferred financing. This can be very helpful to the consumer. Let’s get real, is any homeowner really putting money back for a new hvac system? Probably not, but let’s keep an eye out for these specials, you could save a lot!

If a new heating and air conditioning system is on your radar

Time to replace you air conditioner
Mr. and Mrs. Homeowner, if you fear the time is near for that old clunker to be replaced, remember these key things:

• If you’ve had a major repair or multiple minor repairs on your hvac system recently, starting thinking about it and plan ahead
• Keep an eye on the weather
• Look for specials or deals
• Manufacturer rebates
• Take advantage of financing
No one wants to invest their hard earned money into a new heating and air conditioning system, but when the time comes, make the best of it. You’ll often save a few bucks, and you’ll make a local business happy.

Air Agents is here to help! Contact us now!

Why is My Ductwork Sweating During the Summer Time in Union County?

Have you noticed condensation on your air ducts and wondered whether you should be concerned? After all, it’s hot and humid in Indian Trail and Monroe.  This creates the right environment for condensation to form on your ductwork.  So, you figure you shouldn’t be concerned, right? Union County summers do, indeed, create the right environment for condensation to form in a lot of places. The colder the air coming from your registers the more likely you’ll see condensation. Read on to find out when or if you should be concerned about sweating ductwork and what you can do about it.

It’s a Southern Thing in Weddington, NC

We live in the South and part of being a Southerner is the sweat-dripping humidity. When warm, humid air meets cool air, water droplets form. This is called condensation. Cool air travels through your ductwork in your attic or crawlspace transferring air through your vents in your ceiling or floor.

Occasional water droplets are not a cause for concern, especially when humidity levels are high, but when you notice persistent condensation around your vents, there are a couple things you will want to consider.

Mold and Mildew are a Concern

Excessive amounts of condensation create the right environment for mold and mildew to grow. Mold and mildew may contribute to a range of health issues and damage to the inside of walls and ceilings. This can be expensive to repair and can be prevented.

Your Heating & Cooling System’s Ductwork

Keeping your home cool and your air conditioner unit in proper, working condition is of high importance to you and your family. Taking care of your ductwork should be important as well. One way to keep air ducts clean is to replace your filters every month. Also, it is important to have a maintenance plan in place with a licensed HVAC contractor like Air Agents Heating & Cooling.

Keep an eye on your ductwork by running your hands along the duct in your attic or crawlspace. If you feel any cold air, then you probably have a leak. You need to contact your local HVAC contractor to repair any leaks and check that you have the proper amount of insulation for your ductwork.

Air Agents Heating & Cooling are your local experts to solve any problems related to your HVAC system.  Contact us online or call (704)802-7873

Why is My Air Conditioner Constantly Running and My House Still Isn’t Cool?

Union County summers are hot and humid and air conditioners work overtime. If you’re wondering if it’s normal for your air conditioner to constantly run, consider the temperatures outside and if your house is cooling. When temperatures reach the upper eighties and nineties, your air conditioner will have to work harder to maintain the temperature in your home. Your air conditioner should turn on and stay on until your house cools. But, what if your house isn’t cooling and your air conditioner just keeps running? Read below to find out what might be wrong with your unit.

It’s Too Small

It’s not uncommon for an air unit to be too small for the size of the home. You may suspect the unit is too small when the unit blows cold air, but your house doesn’t reach the desired temperature of your thermostat. If this is the case, call Air Agents Heating & Cooling and ask them to perform a load calculation to determine the cooling needs of your home. An undersized unit may cause unnecessary wear and tear and lead to frozen evaporator coils.

Clogged Air Filters in Indian Trail

It’s an easy fix and an inexpensive way to prevent your air unit from unnecessary wear and tear. Change your filters monthly and make sure you keep them clean.

Your Indoor or Evaporator Coil Could be the Culprit

If your unit is running constantly and warm air is coming out of the vents, then it’s possible the evaporator coils are dirty or frozen. An annual spring or summer maintenance check with Air Agents Heating & Cooling will keep the evaporator coils clean and enable them to work properly with your unit’s refrigerant. If you suspect the coils are frozen, turn off your air conditioner and call Air Agents. They will also check for low levels of refrigerant as this could be another reason your air conditioner isn’t cooling your home.

Problems with the Outdoor Unit in Union County

Just like with the evaporator coil, the outdoor unit may be dirty or clogged. Check your outdoor unit and make sure that it is clear from debris and grime. Having an annual spring or summer tune-up is a good way to keep your outdoor unit in clean, working condition. Dirt and debris may be the culprit when the condenser, blower, or fan are not working properly. If your outdoor unit appears to be in good working order, it’s best to give us a call to check whether it may be time to replace parts or consider investing in a new air conditioning system.

For more information call Air Agents Heating & Cooling: (704) 931-3674

Should I Invest in an Extended Warranty?

Why Should I Invest in an Extended Warranty for My New HVAC System?

New HVAC systems are expensive. They’re an investment into your Charlotte or Union County home and provide comfort all year long. Reputable HVAC manufacturers provide good warranties for their products, but your HVAC contractor has told you about an additional warranty – the extended warranty. Should you invest?

As a consumer, you’ve been offered warranties for a wide variety of goods and services. It can be difficult to discern when to buy and when you shouldn’t. Read the following list of questions to consider before you decide whether to invest in an extended warranty.

How does this warranty differ from the manufacturer warranty?

Extended warranties today add labor coverage to the manufacturer’s warranty. The manufacturer’s warranty will cover the parts onlyfor your system for 5-10 years. Typically, most systems come with a 5-year parts warranty, but if you register your products within the first 60-90 days it extends the warranty to 10 years. Ask your HVAC professional what is covered by the manufacturer and what your options are?

Extended warranties will cover the cost of labor, which a manufacturer will not after the initial purchase. Every homeowner knows labor repairs can be very costly for major appliances. Ask your HVAC company specific questions about the labor costs covered under the warranty.  Also, you may want to ask what the costs are for major repairs; such as, replacing a compressor or coil.  You may be surprised what it costs! In many cases, one repair covered will pay for the warranty.

Do I trust and like my HVAC company?

Before you buy an extended warranty from an HVAC company, find out how long they’ve been in business. Make sure you’re buying your system from a reputable company that will be around to honor the extended warranty.  Who backs up the extended labor warranty?  Is it backed by the manufacturer, an outside clearinghouse, or the contractor?  These are great questions to ask.

You should feel good about a company you’re doing business with. And, when you purchase an extended warranty, you’ll be doing business with them for a long time as well as depending on them for regular maintenance to keep your new system working properly. You need to be able to trust them to extend the life of your new system.

Peace of mind

If you value peace of mind that your cost of repairs, the parts and labor are covered, then an extended warranty is worth the initial investment.  Air Agents Heating and Cooling provides extended labor warranties through York and Johnson Controls, one the largest and oldest air conditioning manufacturers in the industry.

 

Extended warranties can save you money. If you’re looking for a new HVAC system and want to discuss your options about an extended warranty, call Air Agents Heating and Cooling today at (704)532-5544.

Ductless HVAC Benefits for Spring in Union County, NC

If you’re looking for a more efficient cooling solution in Union County, NC, you need to check out ductless HVAC. Here are the top seven benefits of ductless heat pumps, or mini splits, according to Air Agents Heating & Cooling.

Cool your finished basement in Marvin or Waxhaw, NC

Unlike central air conditioners or heat pumps, mini splits don’t require ductwork to provide cool, comfortable air. In other words, that finished basement or sunroom that’s always too hot in the summer now has an efficient A/C solution!

Ductless HVAC for historic homes Monroe, NC

Because there’s no ductwork, you won’t have to plan a massive renovation undertaking just to install ducts for your cooling system. This is especially helpful if you have an older or historic home where retrofitting ductwork could be extremely costly.

Lower energy bills in Wesley Chapel, NC

Like traditional heat pumps, mini splits are highly efficient and use less energy to cool your home. You only heat or cool the area served by the indoor unit, instead of heating or cooling the entire house. Save money with ductless HVAC from Air Agents Heating & Cooling!

Fight allergies with mini splits

Central HVAC systems are notorious for trapping large amounts of dust in the ductwork. Mini splits, on the other hand, have no ductwork where dust and allergens can reside. Fight spring allergies with mini-splits in your home!

Better comfort with HVAC zoning in Weddington, NC

Mini splits can be installed virtually anywhere inside your home. And, since each one operates independently, you can create individual comfort “zones” in your home with their own heating and cooling settings!

Quick installation from Air Agents Heating & Cooling

Central air conditioners and HVAC systems can require extensive installation, especially if you don’t have pre-existing ductwork. But not mini splits. Ductless heat pumps are easy to install and can be up and running much faster than a central system.

Year round comfort in Union County, NC

Mini splits are just small, indoor heat pumps, and that means they have the same functionality. Unlike traditional HVAC that requires a separate air conditioner and furnace, ductless HVAC units perform both heating and cooling functions, so your home will be comfortable year round.

(704) 532-5544